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Office
123 Main Street
San Francisco, CA 94105
United States
Business Hours
Monday - Friday: 9am - 6pm PST
Saturday - Sunday: Closed
Enterprise Support
Looking for dedicated support and SLA guarantees? Our enterprise plans include:
- Dedicated account manager
- 24/7 priority support
- Custom SLA agreements
- Onboarding and training
Frequently Asked Questions
What's your response time for support inquiries?
We respond to all inquiries within 24 hours during business days. Enterprise customers receive priority support with response times under 2 hours.
Do you offer technical support during implementation?
Yes! All plans include email support. Professional and Enterprise plans include dedicated onboarding, implementation guidance, and ongoing technical support.
Can I schedule a demo before signing up?
Absolutely! Contact our sales team to schedule a personalized demo where we'll walk you through Journiq's features and answer your questions.
What if I need help with integration?
We provide comprehensive documentation, code samples, and SDK support. Enterprise customers can request hands-on implementation assistance from our team.